How to Separate Truth from Hype During the Annual Enrollment Period
Every year when the Medicare Annual Enrollment Period (AEP) rolls around, the airwaves fill with commercials, the mailbox overflows with postcards, and the phone rings more often than usual. The goal of all this marketing is simple: to get your attention.
The problem is, not all marketing is accurate or complete. Some materials highlight only the
“good stuff” while leaving out the fine print that may matter most to you.
In this post, we’ll cover common red flags, the types of marketing you’ll see, and how to protect
yourself from making a decision based on hype rather than facts.
Here are some signs that a piece of Medicare marketing may not be telling the whole story:
Common Red Flags in Medicare Marketing
What to Do Instead:
- “$0 Premium!” with no explanation
– Many Medicare Advantage plans advertise a $0 monthly premium. What they may not emphasize is that you’ll still be responsible for copays, deductibles, and other out-of-pocket costs. - “Free Dental, Vision, Hearing” promises
– These benefits can be valuable, but the marketing often glosses over limits. For example, dental coverage might only cover cleanings, not major work. Always ask what’s included. - Celebrity endorsements or “too good to be true” offers
– Just because you recognize a face on TV doesn’t mean the plan is right for you. Stick to facts, not hype. - Mailers that look like official government notices
– Some companies design their materials to resemble Medicare or Social Security letters. Remember: if it’s official, it will usually come directly from Medicare or the Social Security Administration , not a third-party company. - Pressure tactics (“You must act now!”)
– No one should pressure you into signing up on the spot. You have until December 7 to review your options.
Types of Marketing You’ll Encounter
During AEP, you might see or hear:
- TV and radio commercials
- Postcards and flyers in the mail
- Phone calls and text messages
- Community “informational” events
Some are legitimate, others are more aggressive. Keep in mind: Medicare has strict rules about what agents and companies can and cannot do — but not everyone follows them.
How to Protect Yourself
Here are a few simple ways to stay safe and informed:
- Verify the source – Check if the plan is listed on Medicare.gov.
- Don’t share personal info – Unless you know who you’re dealing with, don’t give out your Medicare number or Social Security number.
- Ask questions – If a benefit sounds too good to be true, ask for details.
- Get everything in writing – Never rely solely on what someone says over the phone.
- Talk to a trusted advisor – An independent broker can help you sort through the noise and compare plans side by side.
The Bottom Line
Medicare marketing can be confusing — and sometimes misleading. Instead of reacting to flashy ads or postcards, take time to review your plan options carefully . Check your Annual
Notice of Change, confirm your doctors and medications are covered, and schedule time with your broker to go over your plan options in detail.
Remember: during AEP, the decision is yours. Don’t let marketing tricks make it for you.